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Recruit, Retain, and Reimagine Today’s Foodservice Workforce


The foodservice industry weathered one of the most challenging times during and after the pandemic. The industry had to reinvent every aspect of its operations to stay in business. While innovation and creativity were in play, the reality is sadly, many operations did not make it. Other contributing factors were “the great resignation”, “quiet quitting” and a new generation entering the workforce with very different values from previous generations. Now what?

Business operations are seemingly back to normal and yet great employees seem harder to attract and retain. If this sounds like a situation you are facing, this book is for you.

This book provides practical tools and gap analysis to reimagine today’s foodservice workforce and what matters to them.
This complete guide will show you how to recruit, retain, and reimagine a new type of workforce.

  • Identify gaps in your operation.
  • Engage people to ignite their passion.
  • Innovate, mentor, and leave a legacy.
  • Learn how to build a mentorship program.

About Dr. Kim Nugent

As a Marshall Goldsmith Certified Executive Coach, Dr. Kim Nugent is passionate about learning, leadership development, faculty development, and evidence-based coaching and mentoring that drive individual and organizational success.

Kim has a Doctorate in Education from the University of Houston. She also has three Masters Degrees — an M.B.A. from St. Thomas University, an M.S. in Instructional Design and Online Learning from Capella University, and an M.S. in Human Resources Management from Keller Graduate School of Business.